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GDPR Compliance
GDPR Compliant
SoulFrame is fully compliant with the General Data Protection Regulation (GDPR). We are committed to protecting your privacy and giving you full control over your personal data.
Our Commitment
We follow GDPR principles and provide you with full control over your data, including the right to access, export, and delete information. Your privacy is our priority.
SoulFrame is registered with the Information Commissioner's Office (ICO) in the UK, demonstrating our commitment to data protection and compliance with UK and EU data protection regulations.
Your Rights Under GDPR
- Right to Access: You can access all your personal data at any time through the app or by contacting us.
- Right to Rectification: You can update or correct your information at any time.
- Right to Erasure: You can delete your account and all associated data at any time. Deletion is permanent and cannot be undone.
- Right to Data Portability: You can export your data in a machine-readable format (coming soon: TXT and PDF export).
- Right to Restrict Processing: You can disable cloud backup at any time, keeping all data local-only.
- Right to Object: You can opt out of communications and disable optional features.
Data Processing & Storage
- Data Location: Our servers are located in the EU (europe-west2 region, London, UK) to ensure GDPR compliance.
- Local-First: Your journal entries are stored locally on your device first, giving you complete control.
- Optional Cloud Backup: Cloud backup is optional and user-controlled. If enabled, data is encrypted and stored in EU-based servers.
- Data Minimization: We only collect data necessary to provide the service. No unnecessary personal information is requested or stored.
Data Security
- All data encrypted at rest (AES-256) and in transit (HTTPS/TLS)
- Encryption keys stored in your device's secure keychain/keystore
- Regular security audits and updates
- No data sharing or selling to third parties
How to Exercise Your Rights
Access Your Data: View all your data in the app, or contact us for a complete export.
Delete Your Data: Delete your account from the Profile screen in the app, or contact us directly.
Update Your Data: Update your information directly in the app settings.
Disable Cloud Backup: Turn off cloud backup in Profile settings to keep all data local-only.
Contact Us: For any GDPR-related requests, email hello@soulframe.tech
Data Protection Officer
For GDPR inquiries, please contact:
Email: hello@soulframe.tech
Subject: GDPR Request